We will get in touch with winning players within a week of the draw (by Wednesday 23rd April 2025) to arrange for winnings to be paid. We will contact you via phone call or email in the first instance. The phone call will either be from Danielle, on 020 3657 8464, Celine on 020 365 78441 or Katie on 020 3657 8504. On the call, we will request your bank details, as we need these to make payment. We cannot use these details for any other purpose than paying money directly into your bank account.
If we can't reach you by phone, we will email you from an official Pancreatic Cancer UK email address to congratulate you and request bank details. If we do not hear back from you by the Wednesday 30th April 2025 (two weeks after the draw date), we will reach out via post. Winnings will then be paid via BACS transfer once bank account details have been confirmed.
If prizes haven’t been claimed within 6 months of being notified, we will treat the prize as a donation.
We will publish the winning ticket numbers on this website by Wednesday 16th April 2025.